← Back to Martuor Dysiphon Technologies

IT Support

Network configuration, deployment, and ongoing technical support for South African businesses. Reliable, responsive, security-first.

Our Process

1. IT Audit & Assessment

Evaluate your current infrastructure, identify gaps, security vulnerabilities, and performance bottlenecks. Inventory of all hardware and software assets.

2. Network Design & Setup

Network architecture planning, router/switch configuration, Wi-Fi optimization, VLAN segmentation, and firewall rules.

3. Device Deployment

Workstation setup, software installation, email configuration, printer networking, and user account management.

4. Ongoing Support

Help desk support, remote troubleshooting, patch management, backup monitoring, and security updates.

5. Monthly Reporting

Performance reports, incident summaries, security posture updates, and recommendations for improvement.

Pricing

Home Office

R750 /month
  • 1 user / 2 devices
  • Remote support (8-5 weekdays)
  • Antivirus management
  • Monthly health check
  • 4-hour response SLA

Small Business

R3,500 /month
  • Up to 10 users
  • On-site visits (2/month)
  • Network monitoring
  • Backup management
  • 2-hour response SLA
  • Monthly security patching

Enterprise

R8,500+ /month
  • Unlimited users
  • Dedicated account manager
  • 24/7 monitoring & support
  • Quarterly security audits
  • 1-hour response SLA
  • Disaster recovery planning
Support Hours: Standard support 8am-5pm weekdays. After-hours support available at R500/call. All work complies with ECTA and POPIA for data handling. 30-day notice for contract cancellation.
Get IT support →